Legal

Terms and Conditions — Hi Baji Platform Rules

These terms govern your use of hi baji. Please read them carefully before registering or placing any bets on the platform.

Last Updated: January 2025

Key Rules at a Glance

The most important things to know before you start playing on hi baji

One Account Per Player

Each player is allowed one hi baji account only. Duplicate accounts will be suspended and any balances forfeited. Use your real name and a valid mobile number when registering — hi baji verifies account details before processing withdrawals.

18+ Age Requirement

You must be at least 18 years old to register and play on hi baji. By creating an account you confirm that you meet this requirement. Hi baji reserves the right to request age verification documents at any time and to close accounts that cannot be verified.

Deposits and Withdrawals

Hi baji supports bKash and Nagad for all transactions. The minimum deposit is ৳100 and the minimum withdrawal is ৳200. Withdrawals are processed to the same payment method used for the deposit. Hi baji does not charge withdrawal fees.

Bonus Terms Apply

All bonuses and promotions on hi baji come with wagering requirements. Bonus funds must be wagered the specified number of times before a withdrawal can be requested. Attempting to withdraw bonus funds before meeting the requirements will result in the bonus being removed.

Prohibited Activities

Collusion, use of automated betting software, exploitation of software errors, and any form of fraud are strictly prohibited on hi baji. Accounts found engaging in prohibited activities will be permanently closed and balances forfeited without appeal.

Account Security

You are responsible for keeping your hi baji login credentials secure. Do not share your password with anyone. Hi baji will never ask for your password via chat or email. If you suspect unauthorised access to your account, contact support immediately.

1 General Terms

These Terms and Conditions ("Terms") govern your access to and use of the hi baji platform, including the website at hi-baji.vip and the hi baji mobile application. By registering an account or using any part of the hi baji platform, you confirm that you have read, understood, and agreed to these Terms in full.

Hi baji is an online gaming platform operated for players in Bangladesh. The platform offers casino games, fish shooting games, card games, sports betting, and e-sports betting. All services are provided subject to these Terms, and hi baji reserves the right to modify, suspend, or discontinue any part of the platform at any time.

If you do not agree with any part of these Terms, you should not register an account or use the hi baji platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised Terms.

These Terms are written in English. In the event of any dispute about interpretation, the English version of these Terms takes precedence.

2 Eligibility

To register and play on hi baji, you must meet all of the following requirements:

  • You must be at least 18 years of age.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of an employee or contractor of hi baji.
  • You must not have previously had a hi baji account closed for breach of these Terms.
  • You must be acting on your own behalf and not as an agent for any third party.

Hi baji reserves the right to request documentation to verify eligibility at any time. This may include a copy of a national ID card, passport, or other government-issued identification. Accounts that cannot be verified may be suspended pending the outcome of the verification process.

Providing false information during registration is a serious breach of these Terms and will result in immediate account closure and forfeiture of any balance.

3 Account Registration

Each player may hold only one account on hi baji. Opening multiple accounts — whether under the same name, the same mobile number, the same device, or the same IP address — is prohibited. If duplicate accounts are identified, hi baji will close all but the original account and may forfeit any balances held in the duplicate accounts.

When registering, you must provide accurate and complete information, including your real name, a valid mobile number, and a date of birth. This information is used to verify your identity and process payments. Hi baji will not be responsible for any issues arising from inaccurate registration details provided by the player.

Your hi baji account is personal to you. You may not transfer, sell, or allow any other person to use your account. Hi baji reserves the right to close any account that appears to be shared or operated by more than one individual.

Registration on hi baji is free. Hi baji will never charge a fee to create or maintain an account.

4 Deposits

Hi baji accepts deposits via bKash and Nagad. These are the only supported payment methods on the platform. Deposits made through unsupported channels will not be credited to your account and may not be recoverable.

The minimum deposit amount is ৳100. There is no maximum deposit limit set by hi baji, though your mobile banking provider may impose its own transaction limits. Deposits are credited to your hi baji wallet instantly in most cases. If a deposit does not appear within ten minutes, contact hi baji support with your transaction reference number.

  • Minimum deposit: ৳100
  • Supported methods: bKash, Nagad
  • Processing time: Instant in most cases
  • Hi baji does not charge deposit fees

Hi baji reserves the right to request proof of payment for any deposit. Deposits made from payment accounts not registered in your name may be declined or held pending verification.

Always use the deposit reference or account number provided in the hi baji app when making a transfer. Deposits sent without the correct reference may be delayed.

5 Withdrawals

Withdrawals on hi baji are processed to the same bKash or Nagad account used for the most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. Hi baji does not process withdrawals to third-party accounts or bank accounts.

The minimum withdrawal amount is ৳200. Most withdrawals are completed within fifteen minutes of the request being submitted. During periods of high demand, processing may take up to two hours. If your withdrawal has not arrived within two hours, contact hi baji support.

  • Minimum withdrawal: ৳200
  • Processing time: Usually within 15 minutes
  • No withdrawal fees charged by hi baji
  • Withdrawals processed to the same account used for deposits

Hi baji reserves the right to carry out identity and payment verification checks before processing any withdrawal. Withdrawals may be delayed or declined if the account has not completed the verification process or if there is a pending investigation into account activity.

Bonus funds cannot be withdrawn directly. Only winnings generated from wagering bonus funds — after meeting the applicable wagering requirements — are eligible for withdrawal.

6 Bonuses and Promotions

Hi baji offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum odds, eligible games, and expiry dates. These terms are published alongside each promotion and form part of these Terms.

Wagering requirements specify how many times a bonus amount must be wagered before a withdrawal can be requested. For example, a ৳500 bonus with a 10x wagering requirement must generate ৳5,000 in total bets before the bonus converts to withdrawable funds.

  • Bonuses are credited to a separate bonus wallet on hi baji
  • Wagering requirements must be met before withdrawal
  • Bonuses expire if wagering requirements are not met within the stated period
  • Hi baji reserves the right to withdraw any bonus offer at any time
  • Only one welcome bonus per player — duplicate accounts used to claim multiple bonuses will be closed

Hi baji monitors bonus usage and reserves the right to void bonuses and related winnings if there is evidence of bonus abuse, including but not limited to: placing low-risk bets to meet wagering requirements, using multiple accounts to claim the same promotion, or exploiting errors in bonus calculations.

7 Betting Rules

All bets placed on hi baji are final once confirmed. Hi baji does not accept requests to cancel or amend bets after they have been submitted, except in cases where a technical error has resulted in an incorrect bet being placed. In such cases, contact support immediately with details of the error.

Hi baji reserves the right to void any bet that was placed at incorrect odds due to a pricing error, or where there is evidence that the outcome of an event was known at the time the bet was placed. Voided bets are refunded to the player's hi baji wallet.

  • Minimum bet amounts vary by game and market — check the relevant game page for details
  • Maximum win limits apply to certain markets — these are displayed before the bet is confirmed
  • Hi baji reserves the right to limit bet sizes for individual accounts at its discretion
  • Live betting markets may be suspended at any time during an event

For sports betting, hi baji follows standard industry rules for event cancellations, postponements, and walkovers. Specific rules for each sport are available in the hi baji help section.

8 Prohibited Activities

The following activities are strictly prohibited on hi baji and will result in immediate account suspension and potential forfeiture of funds:

  • Opening or operating more than one account on hi baji
  • Providing false, misleading, or incomplete registration information
  • Using automated software, bots, or scripts to place bets or interact with the platform
  • Colluding with other players to manipulate game outcomes
  • Exploiting software bugs, errors, or vulnerabilities for financial gain
  • Using hi baji for money laundering or any other illegal financial activity
  • Attempting to reverse-engineer, copy, or reproduce any part of the hi baji platform
  • Harassing, threatening, or abusing hi baji staff or other players
  • Claiming bonuses through fraudulent means, including the use of multiple accounts

Hi baji cooperates fully with law enforcement authorities. Any account suspected of illegal activity may be reported to the relevant authorities and all funds held pending investigation.

9 Account Security

You are solely responsible for maintaining the confidentiality of your hi baji login credentials. This includes your username, password, and any two-factor authentication codes. Do not share these details with anyone, including friends, family members, or anyone claiming to be hi baji staff.

Hi baji will never ask for your password via live chat, email, or any other communication channel. If you receive a message asking for your password, treat it as a phishing attempt and report it to hi baji support immediately.

If you believe your account has been accessed without your authorisation, contact hi baji support immediately. Hi baji will investigate and, where appropriate, suspend the account to prevent further unauthorised activity. Hi baji cannot be held responsible for losses resulting from unauthorised access caused by the player's failure to keep their credentials secure.

10 Responsible Gaming

Hi baji is committed to promoting responsible gaming. The platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in the account settings section of the hi baji app and website.

If you feel that your gaming is becoming problematic, hi baji encourages you to use these tools or to contact support for assistance. Self-exclusion requests are processed within 24 hours and, once active, cannot be reversed for the duration of the exclusion period.

  • Deposit limits can be set on a daily, weekly, or monthly basis
  • Self-exclusion periods range from 30 days to permanent exclusion
  • Hi baji will not send promotional communications to self-excluded players

For more information about responsible gaming on hi baji, including links to external support resources, please visit the Responsible Gaming page.

11 Account Termination

You may close your hi baji account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure will be refunded to your registered bKash or Nagad account, provided that all wagering requirements on any active bonuses have been met.

Hi baji reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

  • A breach of these Terms has occurred or is suspected
  • The account has been inactive for more than 12 consecutive months
  • Hi baji is required to do so by applicable law or regulatory authority
  • The account holder is found to be ineligible to use the platform

In cases of account closure due to a breach of these Terms, hi baji reserves the right to forfeit any balance held in the account. Hi baji will notify the account holder of the closure and the reason where it is legally permissible to do so.

12 Limitation of Liability

Hi baji provides the platform on an "as is" basis. While hi baji makes every effort to ensure the platform is available and functioning correctly at all times, hi baji does not guarantee uninterrupted access or error-free operation. Scheduled maintenance and unplanned outages may occur.

To the maximum extent permitted by applicable law, hi baji shall not be liable for:

  • Any loss of winnings resulting from technical failures or interruptions to the platform
  • Any indirect, incidental, or consequential losses arising from use of the platform
  • Losses resulting from unauthorised access to a player's account caused by the player's failure to secure their credentials
  • Any decisions made by a player based on information published on the hi baji platform

Nothing in these Terms limits hi baji's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13 Changes to These Terms

Hi baji reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, hi baji will notify registered players via the contact details held on their account.

Your continued use of the hi baji platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or about your hi baji account, please contact the support team. Hi baji's customer support is available 24 hours a day, seven days a week.

For questions specifically about responsible gaming tools or self-exclusion, visit the Responsible Gaming page for dedicated resources and contact options.

For general information about the platform, visit the About Us page or the FAQ section.

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